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Why is there no pricing?

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When people visit Viddler, a common question is “Why is there no pricing?”

The simplest way we can explain this is to compare to dining services.

Although it may seem like dining services and online video are in no way related, when you break up online service providers into categories similar to your dining experience, our reasoning for excluding prices from our site makes a lot more sense.

Food Services Categories

Online Video Providers

Fast Food

  • Quick food on a budget
  • Limited menu
  • Good enough
  • Prices consistent

Free or low cost

  • Basic quality and functionality
  • Freemium or Ad supported
  • Limited access to support
  • No options available

Chain Restaurants

  • Consistent experience
  • More options
  • Better food
  • Prices consistent

Online Video Platforms

  • Tiered pricing model
  • Optional features
  • Scales easily
  • Basic service

Fine Dining

  • Customized experience
  • Great customer service
  • Changing menu
  • Prices may vary

Custom Solutions Provider

  • Custom Development
  • Responsive dedicated support
  • Professional Services
  • Pricing depends on complexity

Fast Food

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Viddler began with a “I’m loving it” attitude, starting as a passionate online video community supported by advertising. Today, YouTube is a great example of this. You get access to a basic video platform, without many options. Similar to your dollar menu, it’s cheap (or free) and is a great option for simple video goals. At this level, customer service is typically non-existent or an after thought.


Chain Restaurants

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Red Lobster. Olive Garden. You can rely on a sit down experience with consistent meal options.  There are many professional online video platforms that fall within this category. Customers can expect a consistent experience, as well as options in addition to a basic plan. The options are better, and you have more choices for your video platform. Not only do you have a choice between chicken fingers or pasta, but you also can expect basic customer service.


Fine Dining

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When you treat yourself to a fancy restaurant, you expect big things. You put on your best suit. The servers wait on you hand and foot. Your dining experience is highly customized to your needs. While you can rely on the type of cuisine you will be getting, you aren’t always sure what you’ll want or need to order. You ask the waiter their opinion, and they tell you which meat pairs nicely with that wine.

Viddler aims towards providing a 5 star online video experience.

Our speciality is developing custom online video solutions. While we do provide out-of-the-box solutions — the bread and butter for many business– where we really shine is with personalized video solutions.

When contacting Viddler, you can rest assured that you will be a part of a personalized experience tailored to your needs. If you don’t need the creme brulee, that’s okay, but if you do, well then, we have that option too! By interacting with you, we let you get back to interacting with your video content and tasks at hand. Connect with us today to find out more!

Viddler recently completed their transition from a personal video community to an enterprise solutions provider. You can read more on that transition on CNNMoney.

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